Job Opportunities


Full-time Part-time

Queens Organizer (FULL TIME)

Transportation Alternatives is New York City's leading transportation advocacy organization, with a citywide network of 100,000 supporters committed to better bicycling, walking and public transit in the five boroughs. Our mission is to reclaim New York City's streets from the automobile, and to advocate for bicycling, walking and public transit as the best transportation alternatives.

Summary of Position:
We are seeking a self-motivated and energetic person to coordinate campaigns that will make Queens’ streets safer and more accessible for people to walk, ride bikes and take public transportation. Applicants should be familiar with current local politics, have experience in political and/or community organizing and have a strong affinity for the mission of Transportation Alternatives.

T.A.’s Queens Activist Committee (TAQAC) is a growing activist network that runs locally- based campaigns to win major changes to our city’s transportation network. TAQAC believes that a more equitable New York City must provide all residents with safe, accessible and environmentally sound modes of transport. As the lead facilitator of TAQAC, most of your time will be spent working with people and neighborhood leaders in Queens to organize support for measures that make local streets safer. This will not be a traditional 9-5 position. Some nights and weekend work will be required, as you will need to attend community board meetings, meet with local community members in the evening and conduct outreach events on the weekends.

Primary responsibilities include, but are not limited to:
  • Conducting outreach, developing campaign strategy, recruiting volunteers to transform community streets by attending and hosting public meetings; canvassing and conducting on-the-ground targeted recruitment
  • Organizing and facilitating monthly general-body committee meetings and community meetings
  • Developing and maintaining strong relationships with key political players, opinion leaders and allied organizations
  • Developing strong volunteer leaders through training and leadership-development exercises
  • Participating in coalitions with other organizations
  • Participating in regular team meetings at central office
Qualifications:
  • Minimum one year experience in union, community, political or issue-based organizing
  • Strong time-management skills, with the ability to meet goals and deadlines while working independently
  • Strong work ethic and ability to multi-task
  • Detail-oriented and extremely well-organized
  • Strong interpersonal skills; ability to build trust and maintain relationships with dozens of community partners
  • Excellent written and verbal communication skills
  • Adept with social media and other web-based outreach tools
  • Knowledge of Queens neighborhoods, strongly preferred
  • Bilingual English-Spanish, strongly preferred
Values:
  • Commitment to building a more equitable NYC
  • Commitment to social justice
  • Commitment to organizing people to achieve change
  • Comfort working independently in a fast-paced campaign environment
  • A sense of humor
Compensation:
We offer competitive salary and benefits including an employer contributed health/dental plan, a matching retirement plan, three weeks paid vacation, professional development opportunities, transit/bike commuter benefits and indoor bike parking. Salary is based on a nonprofit scale and is commensurate with experience

To Apply:
Please send a cover letter and resume to: job_applications@transalt.org with “Queens Organizer” in the subject line

No phone calls or walk-ins, please. Hiring immediately. Applications will be evaluated on a rolling basis.

APPLICATIONS WITHOUT A COVER LETTER WILL NOT BE ACCEPTED.

Transportation Alternatives is committed to workplace diversity and inclusion. We are an equal opportunity employer and do not discriminate on the basis of race, ethnicity, age, religion, gender, marital status, sexual orientation, disability, veteran status, political orientation or any other characteristic protected by federal, state or local law. We value having diverse staff in gender, ethnicity, background and modal preference.



IT Systems Coordinator (FULL TIME)

Summary of Position:
Transportation Alternatives is a nationally renowned non-profit focused on transportation issues in New York City. T.A.’s work is supported by more than 12,000 dues-paying members and a network of 100,000 supporters. T.A. is committed to reclaiming New York City’s streets for people by ensuring that every New Yorker has safe space to walk and bike and access to public transportation. Every day, all over the city, we're working to make New York City’s neighborhoods safer and restore a vibrant culture of street life.

T.A. is a fast-growing, dynamic and effective organization, with a robust IT infrastructure that helps drive its forward-looking operations and programs. We seek a well-rounded, personable and technically proficient IT Systems Coordinator to help us build on this success. You will be responsible for the care and feeding of our cloud applications, servers/workstations and networks; for expanding their reach and capabilities; and for keeping our staff well-supported technologically so they can be effective at their jobs.

You will work closely with the Senior Director of Technology & Information to develop information systems strategy, to select appropriate and effective technology and vendors, and to prepare budgets for the IT department.

The IT Systems Coordinator will also take a strong hand in DevOps to support our web team. You will also work closely with our CRM Manager to expand the reach and effectiveness of our data systems and practices.

Responsibilities
  • Maintaining, upgrading, repairing and documenting computer systems, hardware and computer peripherals.
  • Maintaining, upgrading, licensing and documenting of software systems and cloud-based applications.
  • System deployment, imaging, patch management, desktop/laptop hardware support, software installation/troubleshooting, IP phone system and mobile device support.
  • Developing, maintaining and executing usage/security policies, procedures and associated training plans.
  • Reporting on operations with performance metrics.
  • Ensuring that vendors/partners are meeting performance expectations and Service Level Agreements.
  • Managing equipment procurement, asset tracking and supplies inventory.
  • Conducting research and making recommendations on products, services, protocols and standards.
  • Participating in the development of IT strategies in collaboration with management.
  • Providing top tier (and some on-call after hours) support or triage for all end-user support needs.
  • Communicating effectively with stakeholders at all levels of the organization.
  • Striving to constantly improve delivery and availability of IT services.
Qualifications:
  • Bachelor’s degree in a computer science/technology field or equivalent experience in a technology-related field.
  • 3 to 5 years’ experience in a similar position or tier 1-2 “on site” (not remote) helpdesk support
  • Experience using/administering:
    • Salesforce
    • Google Apps
    • Microsoft Office
    • Windows Server 2008R2 (and above)
    • Windows 7 / 8
    • Apple iOS mobile and desktop platforms
    • Symantec Endpoint Protection or similar enterprise security solution
    • In a Dell/Apple/Cisco/HP printer-type network environment
  • Super-helpful working knowledge using or administrative experience with, but not absolutely essential
    • Drupal
    • Linux
    • VoIP systems
    • Cisco IOS
    • Full stack web development
  • A+, Network+, ITIL, CCNA, Scrum, PMP and related certifications are helpful but not essential
Values:
You are committed to NYC and to our mission. You are well spoken, but are a good listener. Writing in English inspires the same self-confidence as writing a configuration file. You work equally well individually and in a team. Though you value focus, you recognize that reality means being flexible and handling multiple projects and tasks. Last but not least, you are nothing if not personable and approachable, and have a strong sense of humor.

Compensation:
We offer competitive salary and benefits including an employer contributed health/dental plan, a matching retirement plan, 3 weeks paid vacation, professional development opportunities, transit/bike commuter benefits and indoor bike parking. Salary is based on a nonprofit scale and commensurate with experience.

To Apply:
Please send a cover letter and resume to: job_applications@transalt.org with "IT Systems Coordinator" in the subject line

No phone calls, walk-ins, or recruiters, please.

APPLICATIONS WITHOUT A COVER LETTER WILL NOT BE ACCEPTED.

Transportation Alternatives is committed to workplace diversity and inclusion. We are an equal opportunity employer and do not discriminate on the basis of race, ethnicity, age, religion, gender, marital status, sexual orientation, disability, veteran status, political orientation or any other characteristic protected by federal state or local law. We value having diverse staff in gender, ethnicity, background and modal preference.



Graphic Designer (FULL TIME)

Summary of Position:
We are seeking a self-motivated, detail-oriented and personable Graphic Designer to work with the Communications and Web / IT Teams at Transportation Alternatives on a series of exciting projects.  The Graphic Designer designs and / or oversees all projects or project phases that require graphic design work on both print and web platforms.  This includes the design of print collateral (postcards, reports, pamphlets, invitations, apparel, signs, posters, etc.), emails and websites.  The Graphic Designer also ensures consistent branding across all visual communications materials as per T.A.’s branding guidelines, and art directs the visual aspect of all T.A. communications.  This position is a hybrid role that requires skills in both management of assistants, consultants and freelancers and technical implementation of graphic / web design projects.  An ideal candidate for this position has a love of learning and the desire to grow into a leadership position with expanded responsibilities.  This position is integral to effectively communicating T.A.’s mission online and to exponentially growing the voice of our advocates to make New York City – its streets, buses and subways -- a better place for every New Yorker.

Responsibilities
  • Designing communications for both print and web
  • Upholding a standard of high caliber design for all of T.A.’s visual communication modes
  • Ensuring consistency of T.A. branding across communications vehicles
  • Management of design project or project phases across print and web platforms
  • Management of Design Assistant, design consultants/interns and printing/material vendors
  • Implementing technical aspects of design work for both print/web platforms
  • Annual planning for design projects
  • Working closely with Web Manager, Senior Director of IT, Online Production Associate and Communications/Marketing team on T.A. publications, marketing materials, e-communications and websites
  • Establish, implement and enforce design standards and best practices
  • Empower T.A. staff to create and update design templates themselves by building new tools, documenting procedures and providing support
  • Brainstorm and implement innovative solutions to improving the look and usability of our Convio-based web assets
  • Research new design solutions and apply them to problems
Qualifications and Required Experience:
  • Above average/excellent skills in:
    • Communicating T.A.’s message visually
    • Graphic/ responsive web design
    • Intermediate to advanced experience with Adobe Creative Suite (InDesign, Illustrator, Photoshop specifically)
    • Intermediate experience with CSS, HTML
    • Drupal Theming
  • Demonstrated ability to:
    • Work in a fast-paced environment
    • Adapt to changing project requirements
    • Work in a collaborative team environment
  • Broad knowledge and experience in:
    • Graphic design and web industry standards
    • Information architecture, user experience and user interface/interaction design best practices
    • Web development processes (planning/production/testing/roll-out)
    • Responsive web design best practices and developing design mock-ups in HTML and CSS
    • Print preparation/production processes
  • Experience in:
    • Taking a creative concept and adapting in for a wide variety of communications vehicles (for both print/web)
    • Art direction
    • Hiring graphic design consultants
    • Managing relationships with print vendors and consultants
    • Project management
    • Experience working for a not for profit preferred.  Experience working for an advocacy organization affiliated with transportation issues is highly desirable, but not required.
  • Other:
    • Passion for T.A.’s mission
    • Dedication to hard work in a professional, ethical and fun workplace
Desired but not required:
  • Experience with Trello or other collaboration/project management tools
  • Exposure to agile/Scrum methodologies
  • Experience with using Convio Luminate Online, Pantheon, git
  • Knowledge of JavaScript, PHP, jQuery
Values:
  • Commitment to NYC
  • Comfort working independently in a flexible and fast-paced campaign environment
  • A passion for T.A.’s mission
  • A sense of humor
Compensation:
We offer competitive salary and benefits including an employer contributed health/dental plan, a matching retirement plan, 3 weeks paid vacation, professional development opportunities, transit/bike commuter benefits and indoor bike parking. Salary is based on a nonprofit scale and commensurate with experience.

To Apply:
Please send a cover letter and resume to: job_applications@transalt.org with “Graphic Designer” in the subject line

No phone calls or walk-ins, please.

APPLICATIONS WITHOUT A COVER LETTER WILL NOT BE ACCEPTED.

Transportation Alternatives is committed to workplace diversity and inclusion. We are an equal opportunity employer and do not discriminate on the basis of race, ethnicity, age, religion, gender, marital status, sexual orientation, disability, veteran status, political orientation or any other characteristic protected by federal state or local law. We value having diverse staff in gender, ethnicity, background and modal preference.



Membership Assistant (PART TIME)

Summary of Position:
The Membership Assistant supports Transportation Alternatives’ growing membership program. T.A. is a member-funded non-profit organization, working for better bicycling, walking and public transit in New York City.

The Membership Assistant will work under the direct supervision of T.A.’s Membership & Development Manager. This position requires a high level of organization, attention to detail, stellar written and verbal communication skills, and a desire to help grow T.A.’s membership program.

Responsibilities
  • Customer service — 50 percent of time
    • Answer calls, emails and letters from T.A. members and constituents, as related to their membership status, benefits, renewals, sign-ups, replacement membership cards and other general membership inquiries or requests
    • Generate acknowledgement letters and renewal notices
  • Member recruitment and renewal — 35 percent of time
    • Track inventory of membership premiums and materials
    • Assist with T.A.’s sustaining gift program
  • Programs support — 15 percent
    • Assist with T.A.’s corporate matching gift initiatives and business partner outreach as needed
    • Must be able to occasionally work evening and weekend events
    • Attendance is required at T.A.’s four Borough Tours, Bike to Work Day outreach, and NYC Century ride (about one commitment per month between April to September)
Qualifications:
  • Excellent organizational skills, with the ability to manage multiple projects and shifting priorities
  • Demonstrated ability to provide high-quality customer service
  • Superior written and verbal communication skills
  • Proficiency in Microsoft Word, Excel and PowerPoint
  • Working knowledge of HTML a plus
  • Knowledge and experience using Salesforce, Convio Luminate Online or similar databases/CRMs is helpful but not required
  • Experience working in a non-profit setting is preferred
Values:
  • Commitment to making NYC a better place to bike, walk and use public transit
  • Comfortable working independently in a fast-paced environment
  • A good sense of humor
Compensation:
$15/hour

To Apply:
Please send a cover letter and resume to: job_applications@transalt.org with “Membership Assistant Search” in the subject line

PLEASE NOTE: Resumes without cover letters will not be considered.

No phone calls or walk-ins, please.

Hiring immediately. Applications will be evaluated on a rolling basis.

Transportation Alternatives is committed to workplace diversity and inclusion. We are an equal opportunity employer and do not discriminate on the basis of race, ethnicity, age, religion, gender, marital status, sexual orientation, disability, veteran status, political orientation or any other characteristic protected by federal state or local law.